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Decision Tree Framework: Simplifying HR Technology Updates for Nonprofit Leaders


Human Resources technology continues to be the top area of investment for HR leaders for the 3rd year in a row (Gartner).  However, many nonprofit leaders face unique challenges such as limited resources, a workforce with diverse needs, and a focus on mission-driven work that can make it difficult to prioritize HR technology investments. Outdated HR systems hinder organizational efficiency, limit employee engagement, and impede the achievement of strategic goals. Updating existing HR processes and technology can be equally daunting, especially when trying to pinpoint areas most in need for improvement.


Employing a decision tree method can help identify areas of improvement by providing a structured framework for evaluating options and implementing the most effective HR technology solutions. This method involves breaking down complex decisions into a series of simpler, interconnected choices, ultimately leading to a well-informed and strategic decision, ensuring that changes made will have the most beneficial impact.


Explore the steps below to use a decision tree for updating HR technology or download our decision tree diagram. This tool helps nonprofits through the process of choosing the appropriate HR needs, while considering their specific budget constraints, and provides guidance on which specific HR technologies to invest in based on the organization's needs and challenges.



Steps for Using the Decision Tree Method to Update HR Technology


Objective: To determine the best HR technology upgrade for a nonprofit organization.


Step 1: Identify the Decision Points

·       Assess HR needs: This is the starting point of the decision-making process.


Step 2: Determine Budget

·       Allocate funds for HR Tech, considering long-term ROI (Return of Investments)


Step 3: Need assistance with payroll, benefits, and compliance?

·       If Yes: Move to step 4

·       If No: Skip to step 7


Step 4: Want access to larger pool of benefits? Willing to relinquish some HR control?

·       If Yes: Move to step 5

·       If No: Skip to step 7


Step 5: Consider PEO Professional Employer Organization becomes a viable option.


Step 6: Need customized HR solutions?

·       If Yes: Consider hybrid: PEO + HR Advisory, Balance PEO and custom solutions

·       If No: Implement full PEO solution, Evaluate PEO providers


Step 7: Consider in-house HR solutions This is the alternative path if PEO is not chosen.


Step 8: Have specific HR challenges?

·       If Yes: Consider Kiwi HR Advisory services

·       If No: Develop in-house HR capabilities


Step 9: If using Kiwi HR Advisory services, determine which areas need focus:

·       Compliance

·       Talent Acquisition

·       Total Rewards

·       Employee Engagement

·       DEI (Diversity, Equity, and Inclusion)

·       HR Strategy


Step 10: Invest in HR tech for specific needs Options include:

  • HRIS (Human Resource Information System)

  • ATS (Applicant Tracking System)

  • Time/Attendance Tracking

  • Payroll Processing Software

  • Learning Management System

  • Analytics and Reporting Tools


Armed with the insights gained from the needs assessment and vendor evaluation process, nonprofit organizations can make informed decisions about updating their HR technology. The decision tree method can help organizations weigh the pros and cons of different options and choose the solution that best aligns with their strategic goals and budgetary constraints.


Before making a final decision, nonprofit organizations should conduct a cost-benefit analysis to assess the financial implications of updating their HR technology. This analysis should consider factors such as:

  • Upfront costs, including software licensing fees and implementation expenses

  • Ongoing costs, such as maintenance and support fees

  • Potential cost savings and efficiency gains resulting from the new HR technology


Finally, nonprofit organizations should engage stakeholders throughout the decision-making process. This may include HR staff, managers, and employees who will be directly impacted by the new HR technology. By soliciting feedback and input from stakeholders, organizations can ensure that their decisions are well-informed and supported by those they will affect.


Updating HR technology presents an opportunity for nonprofit organizations to enhance their operations and better achieve their mission. By using the decision tree method, organizations can navigate the decision-making process with confidence, ultimately choosing the solution that best meets their needs and goals.


Contact us today to learn how Kiwi Partners' HR services can support your technology goals and drive impactful change for your team.

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